The hotel offers amenities for your comfortable stay and unforgettable experiences
Super Comfortable Beds
“The beds were incredibly comfortable, and I had the best night's sleep with soft sheets that felt cozy and inviting.” view full review
Really good Meals
“Both dinner and breakfast were excellent, with a good array of dishes that exceeded my expectations.” view full review
Fun for Kids
“The detective game provided for the kids was a fantastic touch, keeping them engaged and entertained throughout our stay.” view full review
Perfect Room
“The room was immaculate, showcasing excellent cleaning service and a well-thought-out design that made us feel at home.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Valet parking
Pet amenities available
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Sun terrace
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities
Rollaway beds
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
2 Caxton Street,
London,
United Kingdom,
SW1H 02W,
Greater London
Map view
street view
2 Caxton Street,
London,
United Kingdom,
SW1H 02W,
Greater London
City landmarks
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
1.4
km
Garden
Buckingham Palace
1.1
km
Museum
The British Museum
2.4
km
Square
Trafalgar Square
1.5
km
Elizabeth Tower - Houses of Parliament
Big Ben
1.2
km
Museum
National Gallery
1.5
km
Park
Hyde Park
2.4
km
Public Building
Houses of Parliament
1.1
km
Clive Steps
Churchill War Rooms
640 m
Square
Piccadilly Circus
1.6
km
Gallery
Tate Britain
1.3
km
Church
Westminster
630 m
Museum
Victoria and Albert Museum
2.6
km
Whitehall Palace Whitehall Horse Guards Avenue
Banqueting House
1.1
km
Market
Borough Market
3.1
km
Opera House
Covent Garden
2.2
km
87-135 Brompton Rd
Harrods
2.0
km
Aquarium
SEA LIFE Centre London Aquarium
1.3
km
Church
Westminster Cathedral
630 m
Gallery
Tate Modern
2.6
km
Museum
Apsley House
1.8
km
Oxford Street
Oxford Street
2.4
km
Museum
Science Museum
2.8
km
Garden
The Oval
2.2
km
Gallery
National Portrait Gallery
1.7
km
Gallery
The Queen's Gallery
660 m
Museum
Imperial War Museums
2.3
km
Nearby
Church
Westminster Abbey
590 m
Palace
St James's Park
550 m
Restaurants
St. Ermin's Tea Lounge
30 m
2 Caxton Street St. Ermin's Hotel - Autograph Collection
The Feathers
160 m
18-20 Broadway Westminster
Chez Antoinette Victoria
120 m
22 Palmer Street Off Victoria Street and close to St James Park Station
The Old Star
230 m
66 Broadway
Royal Artisan Bakery
230 m
London 84-86 Petty France
Grafton Arms
170 m
2 Strutton Ground
Blue Boar Restaurant
220 m
37-45 Tothill Street
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Great Location
Friendly Staff
Building Site View
Room Sizes Variation
7.8/10
Very good
Rooms
7.5
Location
8.8
Service
9.0
Dining
7.0
Guest reviews
7.8/10
based on 8 reviews
9.0
9.0/10 based on 871 reviews
Henry
United States,
May
2024
7.6/10
My stay at the hotel was a mixed experience. The rooms were spacious and well-appointed with nice amenities, but the bathroom had a mildew smell due to the lack of a fan. The entrance was brightly lit, making it hard to block outside light. However, the double beds and oriental divan were comfortable, and the huge towels were a nice touch.
Rooms
7.0
The rooms were large and had two double beds and an oriental divan. The bathrooms were well-equipped with huge towels and nice amenities.
Service
9.0
The staff were excellent, attentive, and very friendly. They went out of their way to ensure our stay was brilliant. The service was especially helpful when we needed directions or guidance around London.
Location
9.0
The location of the hotel was excellent, close to Westminster, parks, Buckingham Palace, and St James underground. It was central, quiet, and a wonderful experience in the quiet area of Westminster.
Dining
5.0
The dining experience was average and slightly overpriced compared to other places I've stayed in the UK. The food was ordinary and not as expected for the price.
Facilities
8.0
The hotel facilities were good with options like room service, dry cleaning, laundry, valet parking, welcome drink, and tours/ticket assistance available.
Frank
United Kingdom,
March
2024
8.4/10
The hotel offers comfortable and well-appointed rooms, superb service, and a great location close to key tourist attractions. The dining could be better but overall a lovely stay.
Rooms
8.0
The rooms are small, typical for large city hotels, but clean and up to date.
Service
9.0
The service was very efficient and professional but also friendly.
Location
9.0
The location is ideal and only a short walk away from Picadilly, Buckingham Palace, and Westminster.
Dining
7.0
The dining had a good continental choice with lots to choose from but could be more diverse.
Facilities
9.0
The facilities are great with room service and tours/ticket assistance available.
Sean
United Kingdom,
January
2024
8.2/10
The hotel is perfectly located, just a short walk from Westminster and conveniently close to St James Park tube stop. The rooms are spacious and spotless, but the orientation of the family room can be a bit confusing. Service is top-notch with helpful and friendly staff, commemorating the historic links with Parliament. The dining experience, while relatively basic, could be improved with better hot plates. The hotel is beautifully decked out for Christmas, adding to its charm.
Rooms
8.0
The rooms were large, clean, and had nice amenities, but the layout of the family room was a bit jumbled. Bright outside light could not be completely blocked out.
Service
9.0
The staff were extremely polite, friendly, and helpful, providing excellent service reminiscent of the hotel's historic links with Parliament.
Location
9.0
The location is very good, just a short walk from Westminster and extremely convenient for a tourist like myself. The hotel itself is a breath of fresh air with beautiful Christmas decorations.
Dining
7.0
The dining experience, while satisfactory, could be enhanced with more diverse options and improved temperature of food.
Facilities
8.0
The hotel offers all necessary amenities for a comfortable stay, with room service, laundry, and valet parking available.
Francis
United Kingdom,
January
2024
8.4/10
The hotel is in a prime location, close to major attractions and transport links. The rooms are beautifully clean and spacious, though slightly delayed check-in. The service is exceptional, going above and beyond to make guests feel special. Dining offers superb service with some room for improvement in food quality. The facilities are top-notch, enhancing the overall stay.
Rooms
8.0
The rooms were absolutely beautiful and clean, though not ready at the allotted time.
Service
9.0
The service was great and very helpful, with personalized touches that made the stay memorable.
Location
9.0
The location is perfect, offering efficiency in city travel and convenient access to key landmarks.
Dining
7.0
The dining experience was excellent with efficient and friendly service, though some dishes could be improved.
Facilities
9.0
The facilities provided added value to the stay, enhancing the overall experience.
Amy
United States,
January
2024
8.0/10
I had a lovely stay at the hotel. The rooms were nice and spacious, with 2 double beds and 2 baths. The location was excellent, within walking distance of major attractions like Westminster Abbey and Buckingham Palace. The service was awesome, with friendly staff and thoughtful touches like umbrellas provided on a rainy day. However, the dining options were a bit limited and seemed pricey compared to other places I've stayed.
Rooms
8.0
The rooms were nice and spacious, with 2 double beds and 2 baths. Clean and comfortable.
Service
9.0
The service was awesome, with accommodating staff who provided umbrellas on a rainy morning and a daily afternoon rose' hour. They were friendly and knowledgeable, making the stay enjoyable.
Location
9.0
The location was fabulous, with easy access to Buckingham Palace, Westminster Abbey, and convenient walking distance to key landmarks and transportation hubs. Unbeatable with the tube station and attractions nearby.
Dining
7.0
The dining experience was simple but filling, with well-cooked options. However, the prices were a bit high, and additional charges for simple items like a poached egg felt unnecessary.
Facilities
7.0
The facilities were good overall, with services like room service, dry cleaning, laundry, and valet parking available. However, the dining prices seemed a bit on the higher side.
John
United Kingdom,
December
2023
8.2/10
My stay at the hotel was a mixed experience. The rooms, despite the view of the building site behind the hotel, were spacious, clean, and some offered a nice view of the front courtyard. However, room sizes varied, and some rooms were quite tight. Depending on the location within the building, there could be significant noise from air vents outside the window.
Rooms
7.0
The rooms were spacious, clean, and some had a nice view of the front courtyard. However, sizes could vary, and noise from air vents outside the window could be disturbing.
Service
9.0
I was impressed with the service provided by Stephen The Doorman and the overall guest experience. The staff went above and beyond to ensure a great stay. However, I wish there was more assistance with luggage upon arrival.
Location
8.0
The hotel's location was unparalleled, near many attractions such as Buckingham Palace and Westminster Abbey, yet tucked away on a quiet street. However, there was a missed opportunity for assistance with luggage upon arrival.
Dining
8.0
The dining experience at the hotel was beyond excessive, offering a good range of items for breakfast and other meals. The quality of food was delightful, including the afternoon tea.
Facilities
9.0
The hotel offered a variety of facilities that added to the overall guest experience, including room service, dry cleaning, laundry, valet parking, welcome drink, pet amenities, and tours/ticket assistance.
Great Location
Building Site View
David
United States,
November
2023
7.6/10
The hotel was very convenient for exploring London, with easy access to popular sites like Buckingham Palace, Churchill War Rooms, and Westminster Abbey. The rooms, while a bit tight, were suitable for my family of 5 and the staff was pleasant and accommodating. However, more lighting would have been welcomed. The location was excellent, within walking distance to various attractions, although dining options were somewhat limited and pricey compared to other places I've stayed at.
Rooms
7.0
The rooms were tight but suitable for our family of 5. Easy to change rooms and walk to many major sites.
Service
9.0
The manager and staff were very pleasant and willing to assist in any way, offering nice touches like umbrellas and a daily rose' hour.
Location
9.0
The location was top-notch, perfect for exploring Westminster, parks, and major landmarks by foot.
Dining
6.0
The dining options were passable but a bit on the pricey side with limited variety.
Facilities
7.0
The hotel offered basic facilities but lacked diversity in dining options.
Tim
United Kingdom,
July
2023
8.0/10
I had a mixed experience at the hotel. The rooms were very comfortable and quiet, but unfortunately, they were the smallest we stayed in during our Europe trip, making it a bit cramped with our suitcases. The room was a little cold, probably due to its size, and it was located right outside the elevator. The location was ideal for exploring shops, shows, and parks, providing easy access to famous landmarks like Buckingham Palace and Big Ben, yet it was in a quiet area of Westminster. The dining experience was very satisfying with a wide selection, including delicious breakfast options. Overall, a convenient place to stay with some minor drawbacks.
Rooms
7.0
The rooms were very comfortable and quiet, but on the smaller side, making it a bit cramped with our suitcases. Also, a little cold, probably due to the size.
Service
9.0
The service was extremely friendly and helpful, going out of their way to accommodate us, particularly regarding my daughter's nut allergy.
Location
8.0
The location was excellent, allowing easy access to popular tourist sites and entertainment hubs while still being in a quieter area of Westminster.
Dining
9.0
The dining experience was fantastic with a variety of delicious options, including a satisfying breakfast spread.
Facilities
7.0
The hotel facilities were adequate for a comfortable stay.
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